Case Studies

Case studies.

Workflows we took from stalled to production, each measured against the business metric that mattered.

Client identities and select details are altered to protect confidentiality — standard practice for published engagement work.

IndustryEngagement type

Cutting claims triage time by more than half at a regional insurance carrier

Enterprise Client (Anonymized) — Property & Casualty Insurance

57% faster claims turnaround

An intake automation system that extracts, validates, and routes first-notice-of-loss submissions, cutting triage time from 3.8 days to 1.6.

Enterprise Client (Anonymized) — Consumer Financial Services

42% reduction in average handle time

A copilot embedded in the agent desktop that resolves routine tickets end-to-end and cut average handle time by 42% in ten weeks.

Enterprise Client (Anonymized) — Multi-Format Retail

26% reduction in stockouts on top-selling SKUs

A forecasting and replenishment system that took forecast accuracy from 61% to 84% and cut planner override time by 70%.

Enterprise Client (Anonymized) — Mid-Market Lending

68% faster credit decisioning

A document-extraction and decision-support system embedded in loan origination that cut underwriting cycle time by 68% and rework by two-thirds.

Enterprise Client (Anonymized) — Industrial Manufacturing

31% reduction in unplanned downtime

An anomaly-detection system built on existing plant sensor data that cut mean time to detect a failure from 6.4 hours to 42 minutes.